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Frequently Asked Questions


What are the benefits of being a member?

  • Be part of a recognized international hotel association that was founded in the United States in 1927 and has nearly 5,000 members through its chapters in 35 countries around the world.

  • Weekly insights from sales, marketing and revenue optimization experts

  • Access to tools and rich, up-to-date content from industry experts (white papers, webinars, articles, courses, etc.)

  • Training specific to the hospitality sector: Revenue management, sales and marketing

  • Networking: Local, national and international contacts

  • Significant savings: Special member prices on all HSMAI Global programs, events and publications

  • HSMAI Quebec chapter events are free for chapter members


How can I become a member?

There is a fee to join HSMAI, the fee varies depending on your status (hotelier, partner, student). You can find the information HERE.


 I forgot my password, how do I reset it?

Visit the HSMAI Global website, click on “Login” in the top right corner, and click on “Lost your password?” below the LogIn form.


What is the territory covered by HSMAI Quebec?

HSMAI Quebec covers the entire province of Quebec. Its head office is in Montreal.


What are the advantages of being a sponsor of HSMAI Quebec?

  • Increased visibility in our communications, our social media and during our events,

  • Participation and collaboration during our events, 

  • Presentation of your services/products,

  • Access to a network of industry professionals.


When will the next event take place?

Please see our events page to get the most recent information.


What is the CRME?

Certified Revenue Management Executive. 

  • This is an official recognition that you are:

  • A professional in the field of hotel revenue management and clearly conversant with its intricacies and importance

  • Competent to develop an infrastructure to support revenue management within the framework of an organization

  • Able to maximize revenue opportunities and optimize profits by managing revenue

  • Capable of making informed decisions to accept or reject pieces of business to meet overall organizational goals

  • Proficient at the art and science of revenue management


What is the CHDM?

Certified Hospitality Digital Marketer.

This is the certification for hospitality sales, marketing, and revenue management professionals who want to:

  • demonstrate their proficiency globally

  • expand their current role or move into a digital role

  • upskill and become more proficient

  • better understand how digital marketing intersects with and impacts their areas of responsibility


What is the CHBA?

Certified in Hospitality Business Acumen.

The CHBA, a professional certification for hoteliers, proves your  hospitality business acumen proficiency, grows  your skill set, and helps you learn more about managing an entire operation.   Completing the Certification in Hotel Business Acumen will prove to your employer and your colleagues  that you’re committed to expanding and updating  your knowledge, skill set and expertise.

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